Terms & Conditions
Terms and Conditions
Welcome to Million Ecommerce System (MES) and its affiliated companies. The following Terms and Conditions govern your purchase and use of services provided by MES Consulting and affiliated companies ("Service Provider"). By confirming your purchase, you agree to be bound by these Terms and Conditions ("Agreement"). Please read this Agreement carefully before proceeding.
SECTION 1 – APPLICABILITY
1.1 These Terms govern all services provided by the Service Provider to you ("Customer"). By confirming your purchase via voice call, voice message, text message, email, or any other means ("Confirmation"), you acknowledge and agree to these Terms.
1.2 This Agreement supersedes all prior or contemporaneous understandings, agreements, negotiations, representations, and communications, whether written or oral.
1.3 In the event of a conflict between these Terms and the Confirmation, these Terms shall prevail unless explicitly stated otherwise in the Confirmation.
SECTION 2 – CUSTOMER’S OBLIGATIONS
2.1 The Customer shall:
a) Respond promptly to all Service Provider requests for information, approvals, or decisions reasonably necessary for the performance of services.
b) Provide accurate and complete materials or information as required to carry out the services.
c) Obtain and maintain all necessary licenses, permissions, and consents to comply with applicable laws related to the services.
SECTION 3 – CUSTOMER REQUIREMENTS
3.1 The Customer agrees to:
a) Provide any requested information promptly to ensure effective service delivery.
b) Complete the training course in full and perform all assigned action items.
c) Maintain regular contact with the Service Provider. If the Customer fails to respond or engage within 30 days, the Service Provider may terminate this Agreement, and all unpaid fees will become immediately due.
SECTION 4 – SERVICES
4.1 Services may include but are not limited to:
a) Addressing personal or business challenges.
b) Identifying actionable plans and strategies.
c) Providing recommendations for professional or personal growth.
4.2 The Customer acknowledges that the success of the services depends on their active participation and effort. The Service Provider does not guarantee any specific results, as success is influenced by individual circumstances.
SECTION 5 – CUSTOMER’S ACTS OR OMISSIONS
5.1 The Service Provider shall not be liable for delays or failure to perform services caused by any act or omission of the Customer, including but not limited to:
a) Failure to provide required information or materials.
b) Disruption of scheduled coaching sessions or training.
SECTION 6 – FEES, EXPENSES, AND PAYMENT TERMS
6.1 Payment Terms:
a) All payments must be made in the currency specified in the Confirmation.
b) Refunds and exchanges are not permissible unless specifically agreed upon in writing.
c) The Customer is responsible for any applicable taxes, shipping charges, and handling fees.
6.2 Late Payments:
a) Late payments will incur interest at the maximum rate permitted by law from the due date until payment is received in full.
b) The Service Provider may suspend services until payment is made.
6.3 Payment Processing:
a) The Customer authorizes the Service Provider to share payment information with third-party payment processors, including Stripe, for the purpose of processing payments.
SECTION 7 – NO REFUND POLICY
7.1 All payments are final and non-refundable unless otherwise stated in this Agreement. If the Customer fails to pay monthly installments within 7 calendar days of the due date, a 5% surcharge will be applied.
SECTION 7.1 – CONDITIONAL GUARANTEE TERMS AND CONDITIONS
Effective for students joining on or after 1 March 2025.
7.1.1 The Customer must fully complete all action items and tasks assigned during the program.
7.1.2 The Customer agrees to provide documented proof of completing the program and fulfilling all requirements before claiming any guarantee.
7.1.3 The guarantee is void if the Customer fails to adhere to the program timeline, actively engage with the Service Provider, or complete all assigned action items.
7.1.4 Claims under the guarantee must be submitted in writing within 30 days of completing the program.
7.1.5 The decision to honor the guarantee is at the sole discretion of the Service Provider and will be based on evidence provided by the Customer.
SECTION 7.2 – CONDITIONAL GUARANTEE TERMS AND CONDITIONS ( Government Funding)
Effective for students joining on or after 15 AUG 2024.
Our refund guarantee ensures peace of mind to students who diligently follow our program but are unable to obtain any Hong Kong Government EMF (Export Marketing Fund) funding. To qualify for the refund, the following terms and conditions must be strictly met:
Eligibility Criteria
The student must follow all steps, instructions, and requirements outlined in our program, including but not limited to application preparation, submission, and compliance with government guidelines.
All required documents and information must be provided accurately and in a timely manner as specified in our program.
Proof of Compliance
Students must provide verifiable proof that all steps in the program were followed. This includes, but is not limited to, completed forms, submission receipts, and any communication with relevant authorities or parties.
Any failure to follow the prescribed steps will render the refund guarantee void.
Rejection Requirement
To be eligible for the refund, the student must receive at least three (3) consecutive rejections from the Hong Kong Government for the same application, despite full compliance with all program requirements.
The student must provide official proof of all three rejections, issued by the Hong Kong Government.
Exclusions
The refund guarantee does not apply if the application is rejected due to the student's failure to meet eligibility criteria as outlined by the Hong Kong Government, including but not limited to:
Providing false, inaccurate, or incomplete information.
Missing deadlines.
Failing to meet the funding scheme’s prerequisites.
The refund guarantee is void if rejection occurs due to factors outside our control (e.g., changes in government policies, funding limitations).
Refund Process
If all the above conditions are met, the student may submit a refund request within 30 days of receiving the third rejection notice from the Hong Kong Government.
Refund requests must include:
Copies of all three (3) official rejection notices.
Proof of compliance with our program’s steps.
Upon verification, the refund will be processed within 30 business days.
Limitation of Liability
Our liability is strictly limited to the program fees paid by the student. We are not responsible for any additional costs, damages, or losses incurred.
By enrolling in our program, you acknowledge and agree to these terms and conditions.
SECTION 8 – ARBITRATION CLAUSE
8.1 Any dispute arising under this Agreement will be resolved through arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its rules.
8.2 The arbitration will take place in Hong Kong, with English as the language of the proceedings. The decision of the arbitrator will be final and binding.
SECTION 9 – CHARGEBACKS
9.1 Chargebacks without valid justification are prohibited and will be considered fraudulent.
9.2 The Customer must notify the Service Provider within 5 working days of any disputed charge.
9.3 Any costs incurred by the Service Provider in reversing a chargeback will be the Customer’s responsibility.
SECTION 10 – TAXES
10.1 The Customer is solely responsible for all applicable taxes, duties, and charges imposed by local government authorities.
SECTION 11 – INTELLECTUAL PROPERTY
11.1 All intellectual property provided by the Service Provider, including but not limited to copyrights, trademarks, trade secrets, and program materials, remain the property of the Service Provider.
11.2 The Customer is granted a non-exclusive, worldwide, non-transferable, royalty-free license to use the materials solely for personal purposes related to the services. Resale or redistribution is strictly prohibited.
SECTION 12 – CONFIDENTIAL INFORMATION
12.1 Definition of Confidential Information
The Customer agrees to keep all non-public, proprietary, and confidential information disclosed by the Service Provider strictly confidential. For the purposes of this Agreement, “Confidential Information” includes, but is not limited to:
1. Course Materials:
* All materials provided by the Service Provider as part of the services, including but not limited to videos, guides, templates, presentations, worksheets, proprietary tools, and resources.
2. Business Information:
* Business strategies, methods, techniques, systems, pricing models, marketing strategies, financial information, and other proprietary business information shared by the Service Provider.
3. Communications:
* Any communication between the Service Provider and the Customer, including but not limited to:
* Emails, text messages, WhatsApp messages, or other written electronic communications.
* Verbal communications during phone calls, webinars, coaching sessions, or one-on-one consultations.
* Messages or discussions within group settings, forums, or private platforms associated with the services.
4. Other Proprietary Information:
* Any other information explicitly marked as “confidential” or that a reasonable person would understand to be confidential given the nature of the information.
Confidential Information does not include information that:
* Is publicly available or becomes publicly available through no fault of the Customer;
* Was lawfully known to the Customer prior to disclosure by the Service Provider;
* Is disclosed with the explicit written consent of the Service Provider; or
* Is required to be disclosed by law, regulation, or court order (subject to Section 12.5 below).
12.2 Obligation of Confidentiality
The Customer agrees that Confidential Information:
1. May only be used for the purpose of utilizing the services provided by the Service Provider.
2. May not be shared with third parties without the prior written consent of the Service Provider.
3. Must be protected by the Customer with the same degree of care as they would protect their own confidential information, but no less than a reasonable standard of care.
4. Must remain confidential, even after the termination of this Agreement, unless otherwise waived in writing by the Service Provider.
12.3 Protection of Communications
The Customer specifically agrees to treat all communications (including emails, WhatsApp messages, phone conversations, and other forms of interaction) with the Service Provider as part of Confidential Information. The Customer shall not:
1. Disclose, forward, reproduce, or share any communications with third parties without the prior written consent of the Service Provider.
2. Use the content of any communications for purposes other than those related to the services provided by the Service Provider.
12.4 Ownership of Confidential Information
All materials, resources, and communications provided by the Service Provider remain the sole property of the Service Provider. The Customer is granted a limited, non-transferable, non-exclusive license to use such materials and communications solely for their personal use in connection with the services. The Customer shall not:
1. Reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit the materials or communications without prior written consent.
2. Claim ownership of any materials, communications, or proprietary information provided by the Service Provider.
12.5 Disclosures Required by Law
If the Customer is required to disclose Confidential Information due to a court order, regulatory requirement, or other legal obligation, the Customer agrees to:
1. Notify the Service Provider in writing as soon as possible, providing reasonable details about the disclosure requirement and any deadlines.
2. Allow the Service Provider an opportunity to challenge or limit the scope of the required disclosure, if legally permissible.
3. Only disclose the minimum amount of Confidential Information necessary to comply with the legal obligation.
12.6 Remedies for Breach
In the event of a breach of this Section 12, the Customer acknowledges and agrees that:
1. The Service Provider may pursue all legal remedies available under Hong Kong law, including but not limited to:
* Injunctive relief to prevent further disclosure or unauthorized use of Confidential Information.
* Monetary damages for any financial or reputational harm caused by the breach.
2. The Customer shall be liable for all costs and expenses (including reasonable legal fees) incurred by the Service Provider in enforcing the obligations under this Section.
12.7 Term and Survival
1. The obligations under this Section 12 shall remain in effect for the duration of the Agreement and shall survive indefinitely after the termination of this Agreement, unless otherwise waived in writing by the Service Provider.
2. The Customer acknowledges that any breach of this Section could result in significant harm to the Service Provider, and the Customer agrees to comply fully with their obligations.
SECTION 13 – DISCLAIMER OF WARRANTIES
13.1 The Service Provider makes no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
SECTION 14 – LIMITATION OF LIABILITY
14.1 The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the use of the services.
14.2 The maximum liability of the Service Provider shall not exceed the total amount paid by the Customer under this Agreement.
SECTION 15 – TERMINATION
15.1 The Service Provider may terminate this Agreement immediately if:
a) The Customer fails to make timely payments.
b) The Customer breaches any term of this Agreement.
15.2 Upon termination, the Customer will lose access to all program resources and materials.
SECTION 16 – NON-DISPARAGEMENT
16.1 The Customer agrees not to make false, misleading, or defamatory statements about the Service Provider, its employees, or its services, including but not limited to on social media platforms or public forums.
SECTION 17 – FORCE MAJEURE
17.1 The Service Provider shall not be held liable for delays or failure to perform services due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, or government regulations.
SECTION 18 – UNACCEPTABLE BEHAVIOR POLICY
18.1 Prohibited Behaviors
The following behaviors are strictly prohibited:
Offensive or disrespectful language toward staff, coaches, or participants.
Harassment, bullying, or intimidation in any form.
Excessive complaints or unreasonable demands disrupting the learning environment.
Threats, coercion, or public defamation against MES or its staff.
Unauthorized sharing or misuse of program resources or materials.
18.2 Consequences of Violations
Written Warning: For first offenses.
Temporary Suspension: For repeated violations.
Termination Without Refund: For severe or repeated offenses.
SECTION 19 – GOVERNING LAW AND JURISDICTION
19.1 This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region.
19.2 Any legal proceedings shall be conducted exclusively in Hong Kong courts.
SECTION 20 – ACKNOWLEDGMENT
20.1 By enrolling in the program, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.
SECTION 21 – CONTACT INFORMATION
21.1 For any questions or concerns, please contact us at hello@meshk.net.
Terms and Conditions
Welcome to Million Ecommerce System (MES) and its affiliated companies. The following Terms and Conditions govern your purchase and use of services provided by MES Consulting and affiliated companies ("Service Provider"). By confirming your purchase, you agree to be bound by these Terms and Conditions ("Agreement"). Please read this Agreement carefully before proceeding.
SECTION 1 – APPLICABILITY
1.1 These Terms govern all services provided by the Service Provider to you ("Customer"). By confirming your purchase via voice call, voice message, text message, email, or any other means ("Confirmation"), you acknowledge and agree to these Terms.
1.2 This Agreement supersedes all prior or contemporaneous understandings, agreements, negotiations, representations, and communications, whether written or oral.
1.3 In the event of a conflict between these Terms and the Confirmation, these Terms shall prevail unless explicitly stated otherwise in the Confirmation.
SECTION 2 – CUSTOMER’S OBLIGATIONS
2.1 The Customer shall:
a) Respond promptly to all Service Provider requests for information, approvals, or decisions reasonably necessary for the performance of services.
b) Provide accurate and complete materials or information as required to carry out the services.
c) Obtain and maintain all necessary licenses, permissions, and consents to comply with applicable laws related to the services.
SECTION 3 – CUSTOMER REQUIREMENTS
3.1 The Customer agrees to:
a) Provide any requested information promptly to ensure effective service delivery.
b) Complete the training course in full and perform all assigned action items.
c) Maintain regular contact with the Service Provider. If the Customer fails to respond or engage within 30 days, the Service Provider may terminate this Agreement, and all unpaid fees will become immediately due.
SECTION 4 – SERVICES
4.1 Services may include but are not limited to:
a) Addressing personal or business challenges.
b) Identifying actionable plans and strategies.
c) Providing recommendations for professional or personal growth.
4.2 The Customer acknowledges that the success of the services depends on their active participation and effort. The Service Provider does not guarantee any specific results, as success is influenced by individual circumstances.
SECTION 5 – CUSTOMER’S ACTS OR OMISSIONS
5.1 The Service Provider shall not be liable for delays or failure to perform services caused by any act or omission of the Customer, including but not limited to:
a) Failure to provide required information or materials.
b) Disruption of scheduled coaching sessions or training.
SECTION 6 – FEES, EXPENSES, AND PAYMENT TERMS
6.1 Payment Terms:
a) All payments must be made in the currency specified in the Confirmation.
b) Refunds and exchanges are not permissible unless specifically agreed upon in writing.
c) The Customer is responsible for any applicable taxes, shipping charges, and handling fees.
6.2 Late Payments:
a) Late payments will incur interest at the maximum rate permitted by law from the due date until payment is received in full.
b) The Service Provider may suspend services until payment is made.
6.3 Payment Processing:
a) The Customer authorizes the Service Provider to share payment information with third-party payment processors, including Stripe, for the purpose of processing payments.
SECTION 7 – NO REFUND POLICY
7.1 All payments are final and non-refundable unless otherwise stated in this Agreement. If the Customer fails to pay monthly installments within 7 calendar days of the due date, a 5% surcharge will be applied.
SECTION 7.1 – CONDITIONAL GUARANTEE TERMS AND CONDITIONS
Effective for students joining on or after 1 March 2025.
7.1.1 The Customer must fully complete all action items and tasks assigned during the program.
7.1.2 The Customer agrees to provide documented proof of completing the program and fulfilling all requirements before claiming any guarantee.
7.1.3 The guarantee is void if the Customer fails to adhere to the program timeline, actively engage with the Service Provider, or complete all assigned action items.
7.1.4 Claims under the guarantee must be submitted in writing within 30 days of completing the program.
7.1.5 The decision to honor the guarantee is at the sole discretion of the Service Provider and will be based on evidence provided by the Customer.
SECTION 7.2 – CONDITIONAL GUARANTEE TERMS AND CONDITIONS ( Government Funding)
Effective for students joining on or after 15 AUG 2024.
Our refund guarantee ensures peace of mind to students who diligently follow our program but are unable to obtain any Hong Kong Government EMF (Export Marketing Fund) funding. To qualify for the refund, the following terms and conditions must be strictly met:
Eligibility Criteria
The student must follow all steps, instructions, and requirements outlined in our program, including but not limited to application preparation, submission, and compliance with government guidelines.
All required documents and information must be provided accurately and in a timely manner as specified in our program.
Proof of Compliance
Students must provide verifiable proof that all steps in the program were followed. This includes, but is not limited to, completed forms, submission receipts, and any communication with relevant authorities or parties.
Any failure to follow the prescribed steps will render the refund guarantee void.
Rejection Requirement
To be eligible for the refund, the student must receive at least three (3) consecutive rejections from the Hong Kong Government for the same application, despite full compliance with all program requirements.
The student must provide official proof of all three rejections, issued by the Hong Kong Government.
Exclusions
The refund guarantee does not apply if the application is rejected due to the student's failure to meet eligibility criteria as outlined by the Hong Kong Government, including but not limited to:
Providing false, inaccurate, or incomplete information.
Missing deadlines.
Failing to meet the funding scheme’s prerequisites.
The refund guarantee is void if rejection occurs due to factors outside our control (e.g., changes in government policies, funding limitations).
Refund Process
If all the above conditions are met, the student may submit a refund request within 30 days of receiving the third rejection notice from the Hong Kong Government.
Refund requests must include:
Copies of all three (3) official rejection notices.
Proof of compliance with our program’s steps.
Upon verification, the refund will be processed within 30 business days.
Limitation of Liability
Our liability is strictly limited to the program fees paid by the student. We are not responsible for any additional costs, damages, or losses incurred.
By enrolling in our program, you acknowledge and agree to these terms and conditions.
SECTION 8 – ARBITRATION CLAUSE
8.1 Any dispute arising under this Agreement will be resolved through arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its rules.
8.2 The arbitration will take place in Hong Kong, with English as the language of the proceedings. The decision of the arbitrator will be final and binding.
SECTION 9 – CHARGEBACKS
9.1 Chargebacks without valid justification are prohibited and will be considered fraudulent.
9.2 The Customer must notify the Service Provider within 5 working days of any disputed charge.
9.3 Any costs incurred by the Service Provider in reversing a chargeback will be the Customer’s responsibility.
SECTION 10 – TAXES
10.1 The Customer is solely responsible for all applicable taxes, duties, and charges imposed by local government authorities.
SECTION 11 – INTELLECTUAL PROPERTY
11.1 All intellectual property provided by the Service Provider, including but not limited to copyrights, trademarks, trade secrets, and program materials, remain the property of the Service Provider.
11.2 The Customer is granted a non-exclusive, worldwide, non-transferable, royalty-free license to use the materials solely for personal purposes related to the services. Resale or redistribution is strictly prohibited.
SECTION 12 – CONFIDENTIAL INFORMATION
12.1 Definition of Confidential Information
The Customer agrees to keep all non-public, proprietary, and confidential information disclosed by the Service Provider strictly confidential. For the purposes of this Agreement, “Confidential Information” includes, but is not limited to:
1. Course Materials:
* All materials provided by the Service Provider as part of the services, including but not limited to videos, guides, templates, presentations, worksheets, proprietary tools, and resources.
2. Business Information:
* Business strategies, methods, techniques, systems, pricing models, marketing strategies, financial information, and other proprietary business information shared by the Service Provider.
3. Communications:
* Any communication between the Service Provider and the Customer, including but not limited to:
* Emails, text messages, WhatsApp messages, or other written electronic communications.
* Verbal communications during phone calls, webinars, coaching sessions, or one-on-one consultations.
* Messages or discussions within group settings, forums, or private platforms associated with the services.
4. Other Proprietary Information:
* Any other information explicitly marked as “confidential” or that a reasonable person would understand to be confidential given the nature of the information.
Confidential Information does not include information that:
* Is publicly available or becomes publicly available through no fault of the Customer;
* Was lawfully known to the Customer prior to disclosure by the Service Provider;
* Is disclosed with the explicit written consent of the Service Provider; or
* Is required to be disclosed by law, regulation, or court order (subject to Section 12.5 below).
12.2 Obligation of Confidentiality
The Customer agrees that Confidential Information:
1. May only be used for the purpose of utilizing the services provided by the Service Provider.
2. May not be shared with third parties without the prior written consent of the Service Provider.
3. Must be protected by the Customer with the same degree of care as they would protect their own confidential information, but no less than a reasonable standard of care.
4. Must remain confidential, even after the termination of this Agreement, unless otherwise waived in writing by the Service Provider.
12.3 Protection of Communications
The Customer specifically agrees to treat all communications (including emails, WhatsApp messages, phone conversations, and other forms of interaction) with the Service Provider as part of Confidential Information. The Customer shall not:
1. Disclose, forward, reproduce, or share any communications with third parties without the prior written consent of the Service Provider.
2. Use the content of any communications for purposes other than those related to the services provided by the Service Provider.
12.4 Ownership of Confidential Information
All materials, resources, and communications provided by the Service Provider remain the sole property of the Service Provider. The Customer is granted a limited, non-transferable, non-exclusive license to use such materials and communications solely for their personal use in connection with the services. The Customer shall not:
1. Reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit the materials or communications without prior written consent.
2. Claim ownership of any materials, communications, or proprietary information provided by the Service Provider.
12.5 Disclosures Required by Law
If the Customer is required to disclose Confidential Information due to a court order, regulatory requirement, or other legal obligation, the Customer agrees to:
1. Notify the Service Provider in writing as soon as possible, providing reasonable details about the disclosure requirement and any deadlines.
2. Allow the Service Provider an opportunity to challenge or limit the scope of the required disclosure, if legally permissible.
3. Only disclose the minimum amount of Confidential Information necessary to comply with the legal obligation.
12.6 Remedies for Breach
In the event of a breach of this Section 12, the Customer acknowledges and agrees that:
1. The Service Provider may pursue all legal remedies available under Hong Kong law, including but not limited to:
* Injunctive relief to prevent further disclosure or unauthorized use of Confidential Information.
* Monetary damages for any financial or reputational harm caused by the breach.
2. The Customer shall be liable for all costs and expenses (including reasonable legal fees) incurred by the Service Provider in enforcing the obligations under this Section.
12.7 Term and Survival
1. The obligations under this Section 12 shall remain in effect for the duration of the Agreement and shall survive indefinitely after the termination of this Agreement, unless otherwise waived in writing by the Service Provider.
2. The Customer acknowledges that any breach of this Section could result in significant harm to the Service Provider, and the Customer agrees to comply fully with their obligations.
SECTION 13 – DISCLAIMER OF WARRANTIES
13.1 The Service Provider makes no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
SECTION 14 – LIMITATION OF LIABILITY
14.1 The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the use of the services.
14.2 The maximum liability of the Service Provider shall not exceed the total amount paid by the Customer under this Agreement.
SECTION 15 – TERMINATION
15.1 The Service Provider may terminate this Agreement immediately if:
a) The Customer fails to make timely payments.
b) The Customer breaches any term of this Agreement.
15.2 Upon termination, the Customer will lose access to all program resources and materials.
SECTION 16 – NON-DISPARAGEMENT
16.1 The Customer agrees not to make false, misleading, or defamatory statements about the Service Provider, its employees, or its services, including but not limited to on social media platforms or public forums.
SECTION 17 – FORCE MAJEURE
17.1 The Service Provider shall not be held liable for delays or failure to perform services due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, or government regulations.
SECTION 18 – UNACCEPTABLE BEHAVIOR POLICY
18.1 Prohibited Behaviors
The following behaviors are strictly prohibited:
Offensive or disrespectful language toward staff, coaches, or participants.
Harassment, bullying, or intimidation in any form.
Excessive complaints or unreasonable demands disrupting the learning environment.
Threats, coercion, or public defamation against MES or its staff.
Unauthorized sharing or misuse of program resources or materials.
18.2 Consequences of Violations
Written Warning: For first offenses.
Temporary Suspension: For repeated violations.
Termination Without Refund: For severe or repeated offenses.
SECTION 19 – GOVERNING LAW AND JURISDICTION
19.1 This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region.
19.2 Any legal proceedings shall be conducted exclusively in Hong Kong courts.
SECTION 20 – ACKNOWLEDGMENT
20.1 By enrolling in the program, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.
SECTION 21 – CONTACT INFORMATION
21.1 For any questions or concerns, please contact us at hello@meshk.net.
